The opening video introduction is where the story takes place in Gardenscapes. It's a small introduction of the storyline.
The first part is told in a second point of view. You long for life outside the city then you get a letter from Austin where you find out your great-uncle has died and that you inherited his mansion and garden. You then go to the mansion.
You live in a large city
Busy streets, crowds of people and never-ending traffic...
You start dreaming of trees growing outside your windows, and singing birds...
One day you get a letter.
Hello my name is Austin
I'm your great uncle's butler
You have inherited his beautiful mansion and a lovely garden.
Come see the place. I'm sure you'll love it!
Without a moment of hesitation you go there...
- This video used to be an advertisement for Gardenscapes.